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User testing

Tested by the people it is for

Conformance and usability are not the same thing. A page can satisfy every success criterion in the standard and still be exhausting to use with a screen reader. An audit tells you whether you meet the requirement. A test tells you whether it works.

How it runs

  • Moderated sessions with participants who use assistive technology daily. Screen readers, switch access, voice control, magnification, and people with cognitive and motor differences depending on what you are testing.
  • Recruited against your actual audience, not a generic panel.
  • Recorded sessions, a findings report, and the findings loaded into your account alongside your audit results so both live in one record.
  • Participants are paid properly for their time.

Who this is for

Usually two kinds of team. Those who have already fixed the barriers their audit found and want to know what is left. And those selling into public sector or enterprise procurement, where a buyer has asked for proof that disabled people were involved in the testing.

It sits on top of an audit rather than replacing one.

How we price it

Studies vary by how many participants you need and what you are testing, so we quote each one. Book a call, tell us what you are shipping and who it is for, and we will come back with a fixed price and a proposed participant mix. No obligation.

Talk to us about a study