Common questions

Audits and results

Which accessibility standards does Auditsu cover?

The jurisdictions you select when creating an audit decide the standards it covers: depending on your selection, your product is audited against WCAG 2.1 AA, WCAG 2.2 AA, or EN 301 549. You can browse every requirement in the standards reference.

Does Auditsu decide whether my product is compliant?

No. Auditsu structures the audit, explains what each check tests and why it matters, and keeps the records, but every verdict is recorded by a person on your team. Compliance is a legal and human judgment, and the platform never makes it for you. See what is Auditsu.

What do Pass, Fail, and N/A mean?

Pass means the surface meets the requirement, Fail means it does not, and N/A means the requirement does not apply, such as a caption check on a page with no video. N/A checks are excluded from your results totals. See recording results.

Can I change a verdict after recording it?

Yes. Navigate back to the check in the walkthrough and choose a different verdict. If the check has an unresolved ticket, moving the verdict away from Fail warns you that the ticket stays open. See recording results.

What happens when I fail a check?

Choosing Fail opens the Create a ticket dialog so every issue becomes actionable work: you add a description, an optional evidence screenshot, and an assignee. The ticket links to the failing check automatically. See creating tickets.

How many pages or screens should I add?

Cover the distinct layouts and key journeys in your product: a homepage, a checkout form, a login screen. Each page or screen you add is a surface with its own walkthrough, so favour representative coverage over exhaustive lists. See adding surfaces.

Can I audit mobile apps as well as websites?

Yes. Websites are audited page by page, and iOS and Android apps screen by screen. Mobile auditing requires a paid plan; see the Free plan and pricing.

Statements

Will my statement link change when I republish?

No. Your Public URL is stable: each publish creates a numbered version, and the link serves the latest published version unless you pin one. A published Statement of Intent switches to the full statement at the same link automatically. See sharing your statement and version history.

Who can see my published statement?

Anyone with the link. The public page is read only, requires no sign-in, and shows the version number and publication date in the footer. See sharing your statement.

Teams and plans

How do I invite teammates?

Owners and Admins can invite people from Settings, then Organisation: enter an email address in the Invitations section, choose a role, and select Invite. Editor is the default role. See inviting members and roles and permissions.

What does the Free plan include?

The Free plan includes website auditing: you can create a website asset, add pages, and complete the full guided audit. Mobile auditing, remediation tickets, accessibility statements, and guest invitations require a paid plan. See the Free plan and pricing.